tirsdag 6. august 2013

I started this blog because I got so irritated with this company and their customer service. I wanted to warn people, by telling them what they actually get from shopping at sheinside.com :

1. Bad quality and oddly fitted clothes.
Some of the clothes on this page looks really cute on the page. I ordered som really nice vintage looking dresses that looked super nice on the picture. Unfortunately they were not cute at all in real life.
The fabrics and the fits are different from the pictures, the clothes are poorly made, and the sizes varies a lot. I am always a size small, but one of the dresses, which was the only one I would actually keep, was waaay to small. All the other dresses in size small from this company fit.
2. Lies.
On their web page they guarantee that you can return or exchange the items if you're not 100% satisfied. I contacted them to get the return adress, this was ONE WEEK of e-mailing back and fort before I finally got the adress. They told me I could exchange the clothes for other items by sending them to an us adress, but if I wanted to return them and get my money back I had to send the clothes to china! Which we all know is very expensive.
3. Terrible customer service.
I didn't want more cheap clothes, so I ordered lots of make up brush kits and manicure sets for the amount of money I had from the return. The one dress that was too small, I wanted to exchange for a bigger size. They didn't have it, and after LOTS of e-mails they gave me my money back because they didn't have the size I wanted. They transfered my money back, except from 33 dollars (for one dress). I asked them about it, and first one of them said I would get the rest of the money refunded,  but then I recieved an e-mail saying I needed to order something for the rest of the money.
This is still not over. I Might just order a make up brush kit to be done with this whole thing, but I really wanted to warn others from making the same mistake of ordering stuff from this page. I got so mad that I am even spending time writing this post. I'll consider it as therapy ;)

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